MATERIALS:
*Gildan Unisex Shirt GL5000:
– 99% cotton (fiber content may vary for different colors)
– Medium fabric (5.3 oz/yd² (180 g/m²))
– Classic fit
– Tear-away label
– Runs true to size

*Gildan Sweatshirt GL 18000:
– 50% Cotton 50% Polyester
Runs true to size
– 50% cotton: Made with special yarn spun into a very durable and smooth fabric, perfect for printing
– 50% Polyester: Extremely strong polyester yarn, resistant to most chemicals, stretching and shrinking. Viscose added
Pleated and soft great for shirts

*Gildan Unisex Hoodie GL 18500:
– 50% cotton, 50% polyester
– Medium-heavy fabric (8.0 oz/yd² (271 g/m²))
– Classic fit
– Tear-away label
– Runs true to size

Tank Top Unisex:
– 99% Airlume combed and ring-spun cotton (fiber content may vary for different colors)
– Extra Light fabric (3.8 oz/yd² (110 g/m²))
– Retail fit
– Sewn in label
– Runs true to size

Youth T-Shirt:

– 5.3 oz./yd² (US) 8.8 oz./L yd (CA), 100% cotton, 20 singles

– Ash Grey is 99/1 cotton/polyester

– Sport Grey is 90/10 cotton/polyester
– Dark Heather, Graphite Heather, Heather, Neon & Safety Colors are 50/50 cotton/polyester
– Safety Green is compliant with ANSI / ISEA 107 high-visibility standards
– Classic fit
– Classic width, rib collar
– Taped neck and shoulders for comfort and durability
– Tear away label
– CPSIA Tracking Label Compliant
– Proud member of the U.S. Cotton Trust Protocol
– Made with OEKO-TEX certified low-impact dyes

Youth Sweatshirt:
– 8 oz./yd² (US) 13.3 oz./L yd (CA), 50/50 cotton/polyester, 20 singles
– Classic fit
– 1×1 rib with spandex for enhanced stretch and recovery
– Tear away label
– CPSIA Tracking Label Compliant
– Proud member of the U.S. Cotton Trust Protocol
– Made with OEKO-TEX certified low-impact dyes.

Youth Hoodie:
– 8 oz./yd² (US) 13.5 oz./L yd (CA), 50/50 cotton/polyester, 20 singles
– Heather colors are 60/40 polyester/cotton
– Classic fit
– Double-lined hood
– 1 x 1 rib with spandex for enhanced stretch and recovery
– Pouch pocket
– Tear away label
– CPSIA Tracking Label Compliant
– Proud member of the U.S. Cotton Trust Protocol
– Made with OEKO-TEX certified low-impact dyes

CARE INSTRUCTIONS:
– Machine wash in cold water
– Do not use bleach
– Tumble dry low
– Iron on low heat with shirt inside-out
– Never iron directly over design

We will personalize the product according to the design provided in the mock-up, encompassing both the front and back. Our product range includes options for Unisex, Women, Youth, and Kid categories, featuring various Fabric Brands such as Gildan and Bella + Canvas. Moreover, we offer several styles including T-shirts, sweaters, long sleeves, and hoodies to provide you with ample choices.

Our color palette below offers additional options to suit your preferences. Please note that the mock-up serves as a visual representation of the printed design, and we will customize the products to meet your specific requirements.

Our products will be meticulously designed and customized to align with the specifications outlined on our website and tailored according to your preferences. To make your shopping experience smoother, we have included a size chart below for your reference.

1. Unisex Tee Shirt - Size Chart:

2. Women T Shirt - Size Chart:

3. Unisex Hoodie - Size Chart:

4. Unisex Crewneck Sweatshirt - Size Chart:

5. Unisex Long Sleeve Shirt - Size Chart:

6. Kid tee - Size Chart:

* Note: - Actual color may be slightly different from the image due to different monitor and light effects.

All products are manufactured and printed in the USA

ORDER PROCESSING TIME

All of our products are only produced after the payment is successful. It will take 2 – 3 business days to handle

It is noted that your order processing time can be affected if the initial information provided to us is insufficient or incorrect such as inaccurate or incomplete payment; incorrect address information and insufficient product measurements. We seek your understanding and support if it is the case.

ESTIMATED SHIPPING TIME

under normal conditions is 5 – 8 business days.

By placing an order through Kuenzaa store you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (USA) country.

A. Return policy

If you are unhappy with your purchase, please feel free to contact us by sending emails to [email protected], we will reply to you within 24 hours in accordance with the following Return Policy:
+ You receive an incorrect item
+ Your order contains damaged product(s)
+ Your order has a printing mistake
+ Part of your order is missing from the package.

B. Return process

To start a return, you can contact us at [email protected] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

C. Damaged and wrong products or issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. To return your product, you should contact our mail at [email protected]. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size ordered or defective. If you need to exchange an item please contact us at [email protected].

E. Restoking fee

We do not charge a restocking fee on returns.

F. Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

G. Return shipping cost

If the return is caused by the consumer, the consumer should be responsible for the shipping cost. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged, or not correct products, the consumer is not required to bear the shipping cost for this reason.

H. Not accept a refund

Promotions and discounts will not be reimbursed.

Warm Notes: Before placing an order, please make sure to fill in the correct address and phone number, accurate to the street and house number, so that you can accurately receive the package in time. If the delivery address is wrong and the delivery is unsuccessful, the customer will bear the corresponding loss.

Customer service

I ordered a t-shirt and the track order on your website does not work. I sent an email to your [****] and have not received any response. I have called the number and it is unavailable/not working. Some help with this would be appreciated.

The product and service was excellent

I had my eye on this sweatshirt for a while and I’m so happy I ordered it.

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Obsessed with this shirt

The seller was very helpful in helping me pick the perfect shirt and writing colourings, love the gold print!

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Great gift! My sister absolutely loves it!

Would buy from this seller again :)

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absolutely love this store

This item met my expectations. It it great quality and the seller was amazing to work with.

Thank you for your glowing review and for highlighting our customer service team! We're thrilled to hear that you had a wonderful experience shopping with us and that you found our T-shirts of great quality. We truly appreciate your support and look forward to serving you again soon!

So excited for this tshirt.

Very soft and looks amazing

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Happy with it.

Just as described and amazing quality

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Excellent

Grat quality and great delivery

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This is my 2nd order

Love this design would definitely recommend!

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I love this shirt.

I got mine and immediately bought another for my friend

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I’m wearing it as I type out this review haha!

Super comfy and well made!

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So happy with my purchase, exactly as pictured!

Excited to purchase more.

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Perfect!

I love it 100/10 It looks great

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So happy with my sweatshirt!

This is my second shirt from this shop and won’t be my last! Thank yall so, so much!

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Love it

Very well made and exactly as pictured. We are pleased with the workmanship.

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Very nice and just as described

A little disappointed with the shipping process but the shirts did arrive finally and all in order.

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It's a soft, Gilden sweatshirt

The design is very cute, and it didn't take long to ship. I ordered a 3x for a very oversized fit, but I think I should've went to a 4x to get the huge size I wanted. I've worn this sweatshirt everyday so far!

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Great matching gift for my friend & I

good quality and comfy as well.

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Shipping was lightning fast!

The seller contacted me to ensure color choices were correct as one of the colored shirts was darker- I was so impressed by this! The quality was amazing- I’ll definitely be buying again from this awesome vendor again soon!!❤️

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LOVE THE SHIRT

So many compliments! Thank you!

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Awesome design

. Kind of wishing I got gray instead of black but I love it! Ordered oversized and like the fit. Just wish it were a little longer, but I'm tall so I'm not surprised that it isn't

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Great

This shirt turned out great! It was shipped promptly too. Highly recommend!

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The material is really soft and the print is really nice too.

I'm usually a large in unisex/men's sizes but I sized up for it to be looser. A large would have been perfect too but I love it this way.

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The quality is great!

The color exactly what I wanted! The price was great for a tshirt , love it!

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The seller was so amazing!

I accidentally ordered the wrong size and she responded so quickly to assist me with getting the right size! Obsessed with this shirt and I will definitely be ordering with them again :)

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All American Alumni Seal Hoodie

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